Sydney Visitor Centre

Located in Circular Quay, Customs House Visitor Information Centre is Sydney CBD’s only accredited centre, offering maps, expert advice, and tips to explore the city.

Conveniently located in a beautiful heritage-listed building at Circular Quay, the Customs House Visitor Information Centre is the only accredited visitor information centre in Sydney’s CBD. Just steps from The Rocks, Sydney Harbour, and the Sydney Opera House, it’s the ideal place to begin your Sydney adventure.

Visitors can speak with friendly, knowledgeable staff who provide free maps, brochures, walking itineraries, and tailored recommendations on Sydney attractions, tours, events, and transport. Whether you're visiting for a day or a week, they’ll help you make the most of your stay.

One of the centre’s standout features is the impressive 4.2-by-9.5-metre scale model of Sydney's central business district, which can be viewed through a unique glass floor in the Customs House foyer—perfect for a quick overview of the city layout.

Also keep an eye out for the helpful Sydney Ambassadors, identifiable in their red shirts. These passionate volunteers roam The Rocks and Circular Quay, offering insider tips and assistance to visitors exploring the area.

Whether you need directions, ideas for day trips, or the latest event info, the Customs House Visitor Information Centre is your go-to resource. Start your journey here and get the local insights you need to explore Sydney with confidence.